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With your teams and equipment often spread across vast geographical areas, it can often become challenging to keep track and manage your assets effectively. After all, their ability to do their work often depends on the availability and reliability of the assets you maintain. With Redback’s asset management features, you’ll be able to centrally monitor, manage, and maintain your assets in real time whereever they may be.

How to make a million dollars in field service

Let’s imagine you run an average field service organisation that manages 250 calls per day. On average, each call takes 2 hours on site to resolve. Doing a quick calculation...

The missing link of field services

I’ve heard quite a few times from users of field service management systems that one of their biggest concerns was the fragmentation or the dysconnectivity of their solution...

FSM and AI: How to get started?

Artificial Intelligence is all the rage these days. If you go out and read a few articles about AI and field service management, you wouldn’t be blamed for thinking that Skynet can be tasked to run your whole field service operation.

Addicted to simplicity?

Simple software, powerful outcomes.