Blog
With your teams and equipment often spread across vast geographical areas, it can often become challenging to keep track and manage your assets effectively. After all, their ability to do their work often depends on the availability and reliability of the assets you maintain. With Redback’s asset management features, you’ll be able to centrally monitor, manage, and maintain your assets in real time whereever they may be.
Field Service Management Systems: Helping with data governance
When it comes to field service management systems, especially for those high-volume organisations, automation is the key to efficiency and cost savings. Automations can reduce back-office processing costs, but there are also many other benefits...
What is an Outcome-Based Service model?
Gartner published their 2020 Field Service Management Magic Quadrant last week and one of the first statements they make about the future is: “By 2025, over 50% of equipment manufacturers will offer outcome-based service contracts...”